All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Shipping charges for your order will be calculated and displayed at checkout. 

Our in-store pickup hours are 10-5 on Monday, Tuesday, Thursday, and Friday. Also, 10-12 on Wednesday and 10-1 on Saturday. Please have your order confirmation email with you when you come.

If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at callincalves@yahoo.com with your name and order number, and we will look into it for you.

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at callincalves@yahoo.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at callincalves@yahoo.com.